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Acknowledgment  |  Product  |  HACCP  |  HACCP for burgers  |  Checklist  |  Issues and values  |  Making use  |  Resources  | 

Focus on HACCP

Acknowledgment
With grateful thanks to British Meat Education Service for their permission to use original source information and images in this case study.


About the product

Customers expect the same quality every time they purchase a particular product and it is only possible to maintain this consistency of quality, taste and appearance by using carefully controlled systems and computer technology. This is particularly the case with a popular product like burgers that are widespread in their availability. If customers are disappointed they will take their custom elsewhere.

When food products are mass produced on an industrial scale there is a need for sophisticated systems and control technology to be in place. Computers play a part at virtually every stage from purchasing and ordering raw materials through to control of the manufacturing process and despatch of final goods.

The burgers featured in this case study are a single commodity product, ie. they contain 100% beef with no fillers or binders added.

Hindquarter flank and forequarter cuts are used and each are graded according to the amount of visual lean (VL).

The raw materials specification states that forequarter cuts are to be 90% VL and hindquarter flank cuts 75% VL.

 

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About HACCP
Space age technology designed to keep foods safe in outer space is becoming standard here on Earth. In the 1970's, a food safety programme was developed for astronauts. It focused on preventing hazards that could cause food-borne illnesses in space by applying science based controls to the manufacturing process, from raw material to finished products.

Throughout the manufacturing process, food products are subject to strict quality checks, to ensure that the products meet the agreed quality standards. These have to be right first time, every time. This quality assurance should be distinguished from quality control, which involves inspection and testing at the end of the manufacturing process.

HAACP (Hazard Analysis and Critical Control Point) is one particular quality assurance process used by the food industry. It takes a systems approach to identifying hazards and risks and defining the means for their control.

Developing HACCP assists companies to comply with legislation, supports due diligence requirements and fulfils customer requirements for a food safety management system. HACCP involves seven principles:

  1. Analyse hazards. Potential hazards associated with a food and measures to control those hazards are identified. The hazard could be biological, eg. a microbe; chemical, eg. a toxin; or physical, eg. metal fragments.
  2. Identify critical control points. These are the points during a food's production - from its raw state through processing and distribution to consumption by the consumer - at which the potential hazard can be controlled or eliminated. Examples are cooking, cooling, packaging and metal detection.
  3. Establish preventative measures with critical limits for each control point. For a cooked food for example, this might include setting a minimum cooking temperature and time required to ensure the elimination of any harmful microbes.
  4. Establish procedures to monitor the critical control points. Such procedures might include determining how and by whom cooking time and temperature should be monitored.
  5. Establish corrective actions to be taken. This would be when monitoring shows that a critical control limit has not been met, for example, disposing of food if a metal has been detected.
  6. Establish effective record keeping. Documenting the HACCP system provides detailed records that may be needed for traceability and accountability.

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About HACCP during burger production

As part of HACCP in a food factory, the operating manual for each product provides instructions for all stages of manufacture. This document is a reference point for quality assurance and for training staff in exact procedures and processes. The operating manual conforms to the international standard ISO9000. The manual contains prompts to help identify and list all the potential hazards.

Once the hazards have been identified, preventative control measures based on knowledge of the hazards, and their normal sources and contamination points can be drawn up. The following account shows how HACCP is approached for burger production.

Refer to the diagram to see where on the factory floor the critical control points are managed.

Unit operations and critical control points

This flow chart shows the unit operations in burger manufacture. These particular burgers are made in a purpose built factory producing 3.8 million patties (regular hamburgers) and 1.52 million quarter pounders every day for distribution throughout the UK.




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Critical control points in more detail

Manufacturing stage
Description
Raw ingredients

The process starts with the arrival of the raw ingredients. Fresh and frozen meat are used to make the burgers. Some frozen meat is used because it keeps the ambient temperature of the meat low during processing and assists in the binding process. All products used in the food industry must be traceable to the original suppliers.

Every animal born after July 1996 must be given a passport. This has details of its birth, parentage, health and farms. This passport follows the animal from when it is sold to when the carcass arrives from the abattoir. When the containers of meat arrive they will include meat from several carcasses. Each container will have the name of the abattoir, a container number and the date.

This information is transferred onto a barcode so it can be tracked throughout the manufacturing process using a computer tracking system. The meat goes through a number of checks on arrival.

CCP1: Checking the Meat Intake
  • meat must be from a current audited and approved supplier
  • all vehicles must be sealed on delivery
  • vehicles must be clean, without off-odours, fit for purpose and free from other materials
  • fresh meat temperature: target <+4degrees C
  • frozen meat temperature: target <minus 18 degrees C
  • fresh meat less than 6 days from kill date
  • packaging fully protects meat against possible contamination risks
  • meat is bright red colour, no off odours, free of any slime or contamination

    If the meat passes all these checks the container is accepted and put into chilled storage. The temperature of the chilled and frozen storage is checked regularly.
CCP2: Checking raw material storage
  • chiller storage operating between 0 and +5 degrees
CCP3: Checking frozen meat storage
  • freezer temperature operating between minus 15 and minus 25 degrees

Blending and Grinding

The fresh and frozen meats are initially ground together. The batch is blended and checked to make sure the fat content meets the specification. If the batch is within 1% of the product specification, the computer allows it to move onto the next stage. If it is outside the parameters, the computer calculates the adjustments needed and these are made.

Computers areused to track the progress of each batch of meat stage by stage. The fat content is important as it affects the taste, texture and cooking properties. Too little fat may cause under-cooking problems and too much may result in shrinkage on cooking.

The batch goes onto further grinding. The bore size of the grinders is very small and this helps the patties stick together. There is also an elimination point here where any meat that will not go through the small bore and any pieces of bone are rejected.

CCP4: Defect eliminators

  • defect eliminators fitted to all final grinding heads to remove bone and gristle fragments
Shaping and Forming

A forming machine is used to shape 600 beef patties or 300 quarter pounders per minute. Experienced operators carry out a visual check on the shaped burgers and make any adjustments to the machinery if necessary.

Freezing

Once formed the beef patties move directly into a freezer tunnel. Sensors that read and record the temperature every hour monitor the temperature of all of the chilled/freezer areas in the factory.

If the temperature rises then alarms are activated. It is vital that correct temperatures are maintained all the time to inhibit bacterial growth and prevent dehydration of the final burgers.

There are two points where the product passes through metal detectors. The first is at the end of the freezer tunnel before packaging and the second once the boxes have been filled and sealed.

CCP5: Metal detection
  • in-line metal detectors fitted with automatic rejection systems at freezing tunnel exits
  • detector sensivity set at 1.2mm ferrous, 1.5mm non-ferrous
Packaging

The beef patties are manually packed into boxes. Electronic scales are used to indicate when a box is complete. It is sealed and coded with the date, time and production line used. This data will be stored on the computer and gives the final stage in the line of traceability. Each carton has a 90 day shelf life and once it has passed the final metal detector it is stored in the finished product freezer

CCP6: Product storage

  • the product is kept at minus 18 degrees C

Inspection

Regular patties are checked every hour and quarter pounders every 20 minutes by the quality assurance team. They are checked against the specifications and all data is recorded on hand held data loggers before being transferred to the main frame computer.

Cleaning

Each night all machinery in the plant is thoroughly cleaned

CCP7: Factory hygiene

  • daily strip down and clean of all manufacturing equipment
  • foam detergent followed by sanitiser
  • daily visual inspection
  • microbiological swabbing


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The safety and quality control of the manufacturing process is determined by strict HACCP procedures

Hindquarter flank and forequarter cuts are used and graded according to the amount of visual lean (VL). The meat is checked and inspected as it arrives.

The fresh and frozen meats are ground together. The batch is blended and checked using computers, to make sure the fat content meets the specification.

The computer is used to track the progress of each batch of meat. If the batch is within 1% of the product specification, the computer allows it to move onto the next stage. If outside the parameters adjustments are made.
The whole of the manufacturing process is monitored against the quality standards set out in the HACCP procedure and operatives are trained in its application.
The batch goes onto further grinding. The bore size of the grinders is very small and this helps the patties stick together.

Data is recorded on hand held data loggers before being transferred to the main frame computer.

A forming machine is used to shape 600 beef patties or 300 quarter pounders per minute. Forming is carried out under pressure in mould plates and this determines the patty shape, size and weight.

Experienced operators carry out visual checks on the shaped burgers and make any adjustments to the machinery if necessary.

Once formed the beef patties move directly into a freezer tunnel. Sensors monitor the temperature of all of the chilled/freezer areas in the factory.

The freezing process must be quick so that the flavour and texture of the patties does not suffer.

Patties are checked at regular intervals by the quality assurance team for temperature and weight.

Electronic scales are used to indicate when a packed box is complete.

Boxes are sealed and coded with the date, time and production line used. They are passed through a metal detector. All data is stored on computer and provides an important record in the line of traceability.




Samples of the patties are taken from the production line and cooked as they would be in food outlets. Regular patties should cook in 42 seconds (42-46 seconds is the tolerance) and quarter pounders in 120 seconds (118-124 seconds is the tolerance). Regular taste tests are carried out.

 

Where the burgers are cooked and sold to consumers, regular checks are carried out to ensure that they are prepared to the required standards, eg. cooked burgers must reach a minimum internal temperature of 70 degrees C.



 


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HACCP checklist
The following question prompts (adapted from http://vm.cfscan.fda.gov) can be used as a checklist when carrying out your own HACCP procedures to a professional industrial standard.

Ingredients
  • Does the food contain sensitive ingredients that may present microbiological hazards (egs. salmonella, staphylococcus aureus); chemical hazards ( egs. pesticide residues); or physical hazards (stones, glass, metal)?
  • Is water, steam or ice used in formulating the food or in handling the food - if so, where does the water come from?
Physical characteristics and composition of the food (egs. pH, water activity, preservatives)
  • What hazards will result if the food composition is not controlled?
  • Does the food permit survival or multiplication of pathogens and/or toxin formation during processing?
  • Are there similar products in the market place? What has been their safety record?
Processing
  • Does the process include a controllable processing step that destroys pathogens (if so, which ones?)
  • Will there be a possibility of recontamination between processing and packaging - which biological, chemical physical hazards are likely to occur?
Microbial content of the food
  • What is the normal microbial content of the food?
  • Does the microbial population change during the normal time the food is stored prior to consumption?
  • Does the subsequent change in microbial content alter the safety of the food?
  • Do the answers to the above questions indicate a high likelihood of certain biological hazards?
Layout of the manufacturing plant
  • Does the layout separate raw materials from ready-to-eat food, if this is important to food safety?
  • Can moving people and equipment be a significant source of contamination?
Equipment design and use
  • Will the equipment provide the time-temperature control that is necessary for safe food?
  • Is the equipment the right size for the volume of food that will be processed?
  • Can the equipment be controlled so that the variation in performance will be within the tolerances required to produce a safe food?
  • Is the equipment reliable or is it prone to frequent breakdowns?
  • Is the equipment easily cleaned and sanitised?
  • Is there a chance for product contamination with hazardous substances eg. glass?
  • What product safety devices are used, egs. metal detectors, magnets, sifters, filters, thermometers, screens, bone removal devices, dud detectors?
  • Is equipment wear and tear likely to cause a physical hazard (eg. metal) in the product?
  • Are allergy precautions needed in using equipment for different products ( eg. nuts)
Packaging
  • Does the method of packaging affect the multiplication of microbial pathogens and or the formation of toxins?
  • Is the package clearly labelled "Keep Refrigerated" if this is required for safety?
  • Does the package include instructions for the safe handling and preparation of the food by the end user?
  • Is the packaging resistant to damage?
  • Are tamper evident packaging features used?
  • Is each package and case legibly and accurately coded?
  • Does each package contain the proper label?
  • Are potential allergens included in the list of ingredients
Sanitation
  • Does sanitation have an impact upon the safety of the food that is being processed?
  • Can the facility and equipment be easily cleaned and sanitised to permit the safe handling of food?
  • Is it possible to provide sanitary conditions consistently and adequately to assure safe foods?
Employee health, hygiene and education
  • Can employee health and personal hygiene practices impact upon the safety of the food being processed?
  • Do the employees understand the process and the factors they must control to assure the preparation of safe foods?
Storage between packaging and end user
  • What is the likelihood that the food will be improperly stored at the wrong temperature?
  • Would an error in improper storage lead to unsafe food?
Intended use
  • Will the food be heated by consumers?
  • Will there be leftovers?
Intended consumer
  • Is the food intended for the general public?
  • Is the food intended for those who may be susceptible to illness (egs. infants, the elderly)

 

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About issues and values
Producing food products consistently so that they do not vary from the accepted standard is an important part of the manufacturing process. Consider this from the consumer's point of view - when you buy a food product you have certain expectations about how it is going to meet your needs, egs. the taste, texture, whether it will fill the hunger gap, roughly how many biscuits there will be in a pack. You will make use of information on the pack, or on a restaurant menu, that describes the product or dish. You will also use your knowledge of the product (or similar) from eating it before. You will be disappointed if the product does not deliver what you expected from it and would then be unlikely to buy it again. And, from the manufacturer's perspective, they need to demonstrate that they are in control of the process and can be relied upon to maintain quality. The manufacturer needs to keep the customer satisfied and able to trust in the brand. This keeps consumers loyal to particular brands and maintains the sales that manufacturers need to stay in business.

In other words, a certain level of quality is expected, relative to the product. To ensure that quality is maintained, products are subject to strict quality checks throughout the manufacturing process, beginning with the sourcing of raw ingredients. Goods will be ordered from suppliers to particular specifications and checked against these on delivery. This quality assurance (QA) continues throughout the manufacturing process, at the end of which products will undergo final inspection and testing known as quality control (QC).

Part of the process of assuring quality relates to the safety of food. The consumer's expectations about food include its being safe and fit to eat.

Food safety presents particular responsibilities to manufacturers that must be taken seriously. The consequences of food being unsafe to eat are rather more far-reaching than a consumer being disappointed about its quality. If foods do not meet the required safety standards the outcome is potentially fatal. Manufacturers are required to adhere to food laws.

The Food Safety Act (1990) ensures that all food products:

  • meet all food safety regulations
  • have not been contaminated, making them harmful to health
  • are fit for human consumtion
  • have been accurately described and presented to the consumer

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Making use of the case study - things to think about and do
Using this case study for the following tasks will help to develop your understanding about:

  • new product development - how companies innovate
  • industrial practices - manufacturing, systems and control, CAD/CAM
  • quality - quality assurance (QA) and quality control (QC) procedures
  • values issues - whether companies respond to, or create, consumer needs
  • Use the worksheet template at http://www.ourfood.com/HACCP_ISO_9000.html, or similar, and the list of question prompts to help you carry out a hazard analysis for a product that you are developing.

  • Produce a flow chart of a product you will be making and identify the critical control points.

  • Present a floor plan of the area that you will use to make or manufacture (this may be in your school food room). Show how you will organise the production, indicate high risk areas and critical control points.

  • Design and make burgers in your school food room, consider how you might replicate the industrial process as closely as possible, egs. using a burger press, food processor, mincer. Consider how you will achieve consistent results, egs. weight, thickness, clean edges, even pressing, overall shape, temperature on freezing.

  • Use the internet to find out about critical controls recommended for a particular commodity:

    Egs. Fruit Juice (http:// vm.cfsan.fda.gov/~dms/fdjuice.html)
    Fish (http:// vm.cfsan.fda.gov/~lrd/haccp.html)
    Dairy (http:// vm.cfsan.fda.gov/~lrd/haccp.html)

  • Discuss why it is important to be able to trace food ingredients from birth/planting and growing to arrival at the production plant.

  • Research the Food Safety (1990) Act and produce a report providing guidance on the role of the manufacturer and the role of the consumer in food hygiene and safety.

  • Find out what the following words mean in the context of food safety and hygiene:
  • water activity
    hazard
    preservative
    pathogen
    toxin
    contamination
    multiplication
    microbial content or population
    tolerance
    product safety devices
    sanitise
    tamper evident packaging
    allergen


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    Further useful resources
    'Meat Video Magazine', Summer 2000 (includes video of burger production) - free copies can be obtained from British Meat Education Service, PO Box 44 Winterhill House, Snowdon drive, Milton Keynes, MK6 1AX or email: brmeated@mlc.org.uk

    'Advanced Manufacturing Design and Technology', Hodder and Stoughton, P167-170, p124
    'The Great British Banger', video of sausage batch production, see Resources section, under videos
    'D&T Routes: Food' , RCA, Hodder & Stoughton, 1997, p78-79
    'Design & Make it: Food Technology', Stanley Thornes, 1997, p54-57
    'Food Technology' Unit, British Nutrition Foundation, 1998, MAFF
    'How to HACCP', MD Associates, 32a Hainton Avenue, Grimsby, DN32 9BB or www.mdassoc.demon.co.uk
    'Basic Food Hygiene' CD-ROM, Creative Learning Solutions Ltd.
    'HACCP' CD-ROM, Economatics - industrial case studies, including cook-chill foods
    'Food Safety' video, Classroom Videos
    'Highfield Food Safety & Hygiene' CD-ROM and www.highfield.co.uk
    www.bmesonline.org.uk
    www.chilledfood.org
    www.ourfood.com
    www.readymealsinfo.com
    www.food.gov.uk
    www.good2eat.info
    www.rbkc.gov.uk/foodhygieneandstandards



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