Acknowledgment
|
Product
|
HACCP
|
HACCP for burgers
|
Checklist
|
Issues and values
 |
Making use
|
Resources
|
Focus
on HACCP
Acknowledgment
With
grateful thanks to British Meat Education Service for their permission
to use original source information and images in this case study.
About the product
Customers expect the same
quality every time they purchase a particular product and it is only possible
to maintain this consistency of quality, taste and appearance by using
carefully controlled systems and computer technology. This is particularly
the case with a popular product like burgers that are widespread in their
availability. If customers are disappointed they will take their custom
elsewhere.
When
food products are mass produced on an industrial scale there is a need
for sophisticated systems and control technology to be in place. Computers
play a part at virtually every stage from purchasing and ordering raw
materials through to control of the manufacturing process and despatch
of final goods.
The burgers featured
in this case study are a single commodity product, ie. they contain
100% beef with no fillers or binders added.
Hindquarter flank
and forequarter cuts are used and each are graded according to the amount
of visual lean (VL).
The raw materials
specification states that forequarter cuts are to be 90% VL and hindquarter
flank cuts 75% VL.
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About
HACCP
Space
age technology designed to keep foods safe in outer space is becoming
standard here on Earth. In the 1970's, a food safety programme was developed
for astronauts. It focused on preventing hazards that could cause food-borne
illnesses in space by applying science based controls to the manufacturing
process, from raw material to finished products.
Throughout the
manufacturing process, food products are subject to strict quality checks,
to ensure that the products meet the agreed quality standards. These
have to be right first time, every time. This quality assurance should
be distinguished from quality control, which involves inspection and
testing at the end of the manufacturing process.
HAACP (Hazard
Analysis and Critical Control Point) is one particular quality assurance
process used by the food industry. It takes a systems approach to identifying
hazards and risks and defining the means for their control.
Developing HACCP
assists companies to comply with legislation, supports due diligence
requirements and fulfils customer requirements for a food safety management
system. HACCP involves seven principles:
- Analyse
hazards. Potential hazards associated with a food and measures
to control those hazards are identified. The hazard could be biological,
eg. a microbe; chemical, eg. a toxin; or physical, eg. metal fragments.
- Identify
critical control points.
These are the points during a food's production - from its raw state
through processing and distribution to consumption by the consumer
- at which the potential hazard can be controlled or eliminated. Examples
are cooking, cooling, packaging and metal detection.
- Establish
preventative measures with critical limits for each control point.
For a cooked food for example, this might include setting a minimum
cooking temperature and time required to ensure the elimination of
any harmful microbes.
- Establish
procedures to monitor the critical control points. Such procedures
might include determining how and by whom cooking time and temperature
should be monitored.
- Establish
corrective actions to be taken. This would be when monitoring
shows that a critical control limit has not been met, for example,
disposing of food if a metal has been detected.
- Establish
effective record keeping. Documenting the HACCP system provides
detailed records that may be needed for traceability and accountability.
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About HACCP
during burger production
As part of HACCP in a food factory,
the operating manual for each product provides instructions for all
stages of manufacture. This document is a reference point for quality
assurance and for training staff in exact procedures and processes.
The operating manual conforms to the international standard ISO9000.
The manual contains prompts to help identify and list all the potential
hazards.
Once the hazards have been identified,
preventative control measures based on knowledge of the hazards, and
their normal sources and contamination points can be drawn up. The following
account shows how HACCP is approached for burger production.
Refer to the diagram to see where
on the factory floor the critical control points are managed.

Unit operations
and critical control points
This flow chart shows
the unit operations in burger manufacture.
These particular burgers
are made in a purpose built factory producing 3.8 million patties (regular
hamburgers) and 1.52 million quarter pounders every day for distribution
throughout the UK.
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Critical control points in
more detail
|
Manufacturing
stage
|
Description |
|
Raw
ingredients
|
The
process starts with the arrival of the raw ingredients. Fresh
and frozen meat are used to make the burgers. Some frozen meat
is used because it keeps the ambient temperature of the meat low
during processing and assists in the binding process. All products
used in the food industry must be traceable to the original suppliers.
Every
animal born after July 1996 must be given a passport. This has
details of its birth, parentage, health and farms. This passport
follows the animal from when it is sold to when the carcass arrives
from the abattoir. When the containers of meat arrive they will
include meat from several carcasses. Each container will have
the name of the abattoir, a container number and the date.
This
information is transferred onto a barcode so it can be tracked
throughout the manufacturing process using a computer tracking
system. The meat goes through a number of checks on arrival.
|
| CCP1:
Checking the Meat Intake |
- meat
must be from a current audited and approved supplier
- all
vehicles must be sealed on delivery
- vehicles
must be clean, without off-odours, fit for purpose and free
from other materials
- fresh
meat temperature: target <+4degrees C
- frozen
meat temperature: target <minus 18 degrees C
- fresh
meat less than 6 days from kill date
- packaging
fully protects meat against possible contamination risks
- meat
is bright red colour, no off odours, free of any slime or contamination
If
the meat passes all these checks the container is accepted and
put into chilled storage. The temperature of the chilled and
frozen storage is checked regularly.
|
|
CCP2:
Checking raw material storage
|
- chiller storage operating
between 0 and +5 degrees
|
|
CCP3:
Checking frozen meat storage
|
- freezer temperature operating
between minus 15 and minus 25 degrees
|
|
Blending
and Grinding
|
The fresh and frozen meats
are initially ground together. The batch is blended and checked
to make sure the fat content meets the specification. If the batch
is within 1% of the product specification, the computer allows
it to move onto the next stage. If it is outside the parameters,
the computer calculates the adjustments needed and these are made.
Computers areused to track
the progress of each batch of meat stage by stage. The fat content
is important as it affects the taste, texture and cooking properties.
Too little fat may cause under-cooking problems and too much may
result in shrinkage on cooking.
The batch goes onto further
grinding. The bore size of the grinders is very small and this
helps the patties stick together. There is also an elimination
point here where any meat that will not go through the small bore
and any pieces of bone are rejected.
|
|
CCP4: Defect eliminators
|
- defect eliminators fitted
to all final grinding heads to remove bone and gristle fragments
|
|
Shaping
and Forming
|
A forming machine
is used to shape 600 beef patties or 300 quarter pounders per
minute. Experienced operators carry out a visual check on the
shaped burgers and make any adjustments to the machinery if necessary.
|
|
Freezing
|
Once formed the beef patties
move directly into a freezer tunnel. Sensors that read and record
the temperature every hour monitor the temperature of all of
the chilled/freezer areas in the factory.
If the temperature rises
then alarms are activated. It is vital that correct temperatures
are maintained all the time to inhibit bacterial growth and
prevent dehydration of the final burgers.
There are two points where
the product passes through metal detectors. The first is at
the end of the freezer tunnel before packaging and the second
once the boxes have been filled and sealed.
|
|
CCP5:
Metal detection
|
|
|
Packaging
|
The beef patties are manually packed into boxes. Electronic scales
are used to indicate when a box is complete. It is sealed and
coded with the date, time and production line used. This data
will be stored on the computer and gives the final stage in the
line of traceability. Each carton has a 90 day shelf life and
once it has passed the final metal detector it is stored in the
finished product freezer
|
|
CCP6:
Product storage
|
- the product is kept at
minus 18 degrees C
|
|
Inspection
|
Regular patties
are checked every hour and quarter pounders every 20 minutes by
the quality assurance team. They are checked against the specifications
and all data is recorded on hand held data loggers before being
transferred to the main frame computer.
|
|
Cleaning
|
Each night
all machinery in the plant is thoroughly cleaned
|
|
CCP7: Factory
hygiene
|
|
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The safety and quality control of the manufacturing process is determined
by strict HACCP procedures
|
|
 |
 |
|
Hindquarter
flank and forequarter cuts are used and graded according to the
amount of visual lean (VL). The meat is checked and inspected
as it arrives.
|
The
fresh and frozen meats are ground together. The batch is blended
and checked using computers, to make sure the fat content meets
the specification.
|
The
computer is used to track the progress of each batch of meat. If
the batch is within 1% of the product specification, the computer
allows it to move onto the next stage. If outside the parameters
adjustments are made. |
 |
|
 |
|
The
whole of the manufacturing process is monitored against the quality
standards set out in the HACCP procedure and operatives are trained
in its application.
|
The
batch goes onto further grinding. The bore size of the grinders
is very small and this helps the patties stick together.
|
Data
is recorded on hand held data loggers before being transferred to
the main frame computer.
|
|
|
|
 |
|
A
forming machine is used to shape 600 beef patties or 300 quarter
pounders per minute. Forming is carried out under pressure in
mould plates and this determines the patty shape, size and weight.
|
Experienced
operators carry out visual checks on the shaped burgers and make
any adjustments to the machinery if necessary.
|
Once
formed the beef patties move directly into a freezer tunnel. Sensors
monitor the temperature of all of the chilled/freezer areas in the
factory.
|
|

|
|
 |
|
The
freezing process must be quick so that the flavour and texture
of the patties does not suffer.
|
Patties
are checked at regular intervals by the quality assurance team
for temperature and weight.
|
Electronic
scales are used to indicate when a packed box is complete.
|
|

|
|
 |
Boxes
are sealed and coded with the date, time and production line
used.
They are passed through a metal detector. All data is stored
on computer and provides an important record in the line of
traceability.
|
Samples of the patties
are taken from the production line and cooked as they would be
in food outlets. Regular patties should cook in 42 seconds (42-46
seconds is the tolerance) and quarter pounders in 120 seconds
(118-124 seconds is the tolerance). Regular taste tests are carried
out.
|
Where
the burgers are cooked and sold to consumers, regular checks are
carried out to ensure that they are prepared to the required standards,
eg. cooked burgers must reach a minimum internal temperature of
70 degrees C.
|
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HACCP checklist
The following
question prompts (adapted from http://vm.cfscan.fda.gov) can be used
as a checklist when carrying out your own HACCP procedures to a professional
industrial standard.
| Ingredients |
- Does
the food contain sensitive ingredients that may present microbiological
hazards (egs. salmonella, staphylococcus aureus); chemical hazards
( egs. pesticide residues); or physical hazards (stones, glass,
metal)?
- Is water,
steam or ice used in formulating the food or in handling the
food - if so, where does the water come from?
|
| Physical
characteristics and composition of the food (egs. pH, water
activity, preservatives) |
- What
hazards will result if the food composition is not controlled?
- Does
the food permit survival or multiplication of pathogens and/or
toxin formation during processing?
- Are there
similar products in the market place? What has been their safety
record?
|
| Processing |
- Does
the process include a controllable processing step that destroys
pathogens (if so, which ones?)
- Will
there be a possibility of recontamination between processing
and packaging - which biological, chemical physical hazards
are likely to occur?
|
| Microbial
content of the food |
- What
is the normal microbial content of the food?
- Does
the microbial population change during the normal time the food
is stored prior to consumption?
- Does
the subsequent change in microbial content alter the safety
of the food?
- Do the
answers to the above questions indicate a high likelihood of
certain biological hazards?
|
| Layout
of the manufacturing plant |
- Does
the layout separate raw materials from ready-to-eat food, if
this is important to food safety?
- Can moving
people and equipment be a significant source of contamination?
|
| Equipment
design and use |
- Will
the equipment provide the time-temperature control that is necessary
for safe food?
- Is the
equipment the right size for the volume of food that will be
processed?
- Can the
equipment be controlled so that the variation in performance
will be within the tolerances required to produce a safe food?
- Is the
equipment reliable or is it prone to frequent breakdowns?
- Is the
equipment easily cleaned and sanitised?
- Is there
a chance for product contamination with hazardous substances
eg. glass?
- What
product safety devices are used, egs. metal detectors, magnets,
sifters, filters, thermometers, screens, bone removal devices,
dud detectors?
- Is equipment
wear and tear likely to cause a physical hazard (eg. metal)
in the product?
- Are allergy
precautions needed in using equipment for different products
( eg. nuts)
|
| Packaging |
- Does
the method of packaging affect the multiplication of microbial
pathogens and or the formation of toxins?
- Is the
package clearly labelled "Keep Refrigerated" if this is required
for safety?
- Does
the package include instructions for the safe handling and preparation
of the food by the end user?
- Is the
packaging resistant to damage?
- Are tamper
evident packaging features used?
- Is each
package and case legibly and accurately coded?
- Does
each package contain the proper label?
- Are potential
allergens included in the list of ingredients
|
| Sanitation |
- Does
sanitation have an impact upon the safety of the food that is
being processed?
- Can the
facility and equipment be easily cleaned and sanitised to permit
the safe handling of food?
- Is it
possible to provide sanitary conditions consistently and adequately
to assure safe foods?
|
| Employee
health, hygiene and education |
- Can employee
health and personal hygiene practices impact upon the safety
of the food being processed?
- Do the
employees understand the process and the factors they must control
to assure the preparation of safe foods?
|
| Storage
between packaging and end user |
- What
is the likelihood that the food will be improperly stored at
the wrong temperature?
- Would
an error in improper storage lead to unsafe food?
|
| Intended
use |
- Will
the food be heated by consumers?
- Will
there be leftovers?
|
| Intended
consumer |
- Is the
food intended for the general public?
- Is the
food intended for those who may be susceptible to illness (egs.
infants, the elderly)
|
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About
issues and values
Producing food
products consistently so that they do not vary from the accepted standard
is an important part of the manufacturing process.
Consider this from the consumer's point of view - when you buy a food
product you have certain expectations about how it is going to meet
your needs, egs. the taste, texture, whether it will fill the hunger
gap, roughly how many biscuits there will be in a pack. You will make
use of information on the pack, or on a restaurant menu, that describes
the product or dish. You will also use your knowledge of the product
(or similar) from eating it before. You will be disappointed if the
product does not deliver what you expected from it and would then be
unlikely to buy it again. And, from the manufacturer's perspective,
they need to demonstrate that they are in control of the process and
can be relied upon to maintain quality. The manufacturer needs to keep
the customer satisfied and able to trust in the brand. This keeps consumers
loyal to particular brands and maintains the sales that manufacturers
need to stay in business.
In other words, a certain level
of quality is expected, relative to the product. To ensure that quality
is maintained, products are subject to strict quality checks throughout
the manufacturing process, beginning with the sourcing of raw ingredients.
Goods will be ordered from suppliers to particular specifications and
checked against these on delivery. This quality assurance (QA) continues
throughout the manufacturing process, at the end of which products will
undergo final inspection and testing known as quality control (QC).
Part of the process of assuring
quality relates to the safety of food. The consumer's expectations about
food include its being safe and fit to eat.
Food safety presents particular
responsibilities to manufacturers that must be taken seriously. The
consequences of food being unsafe to eat are rather more far-reaching
than a consumer being disappointed about its quality. If foods do not
meet the required safety standards the outcome is potentially fatal.
Manufacturers are required to adhere to food laws.
The Food Safety Act (1990) ensures
that all food products:
- meet all food safety regulations
- have not been contaminated,
making them harmful to health
- are fit for human consumtion
- have been accurately described
and presented to the consumer
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Making
use of the case study - things to think about and do
Using this case study for the following tasks will help to develop your
understanding about:
- new
product development - how companies innovate
- industrial
practices - manufacturing, systems and control, CAD/CAM
- quality
- quality assurance (QA) and quality control (QC) procedures
- values
issues - whether companies respond to, or create, consumer needs
Use the worksheet template at
http://www.ourfood.com/HACCP_ISO_9000.html, or similar, and the list
of question prompts to help you carry out a hazard analysis for a product
that you are developing.
Produce a flow
chart of a product you will be making and identify the critical control
points.
Present
a floor plan of the area that you will use to make or manufacture (this
may be in your school food room). Show how you will organise the production,
indicate high risk areas and critical control points.
Design and make burgers in your
school food room, consider how you might replicate the industrial process
as closely as possible, egs. using a burger press, food processor, mincer.
Consider how you will achieve consistent results, egs. weight, thickness,
clean edges, even pressing, overall shape, temperature on freezing.
Use
the internet to find out about critical controls recommended for a particular
commodity:
Egs. Fruit Juice (http://
vm.cfsan.fda.gov/~dms/fdjuice.html)
Fish (http:// vm.cfsan.fda.gov/~lrd/haccp.html)
Dairy (http:// vm.cfsan.fda.gov/~lrd/haccp.html)
Discuss why it is important
to be able to trace food ingredients from birth/planting and growing
to arrival at the production plant.
Research the Food Safety (1990)
Act and produce a report providing guidance on the role of the manufacturer
and the role of the consumer in food hygiene and safety.
Find
out what the following words mean in the context of food safety and
hygiene:
water activity
hazard
preservative
pathogen
toxin
contamination
multiplication
microbial content or population
tolerance
product safety devices
sanitise
tamper evident packaging
allergen
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Further
useful resources
'Meat
Video Magazine',
Summer
2000 (includes video of burger production) - free copies can be obtained
from British Meat Education Service, PO Box 44 Winterhill House, Snowdon
drive, Milton Keynes, MK6 1AX or email: brmeated@mlc.org.uk
'Advanced
Manufacturing Design and Technology',
Hodder and Stoughton, P167-170, p124
'The
Great British Banger',
video of sausage batch production, see Resources
section, under videos
'D&T Routes: Food' , RCA, Hodder & Stoughton, 1997, p78-79
'Design & Make it: Food Technology', Stanley Thornes, 1997, p54-57
'Food Technology' Unit, British Nutrition Foundation, 1998, MAFF
'How to HACCP', MD Associates, 32a Hainton Avenue, Grimsby, DN32
9BB or www.mdassoc.demon.co.uk
'Basic
Food Hygiene' CD-ROM, Creative Learning Solutions Ltd.
'HACCP' CD-ROM, Economatics - industrial case studies, including
cook-chill foods
'Food Safety' video, Classroom Videos
'Highfield Food Safety & Hygiene' CD-ROM and www.highfield.co.uk
www.bmesonline.org.uk
www.chilledfood.org
www.ourfood.com
www.readymealsinfo.com
www.food.gov.uk
www.good2eat.info
www.rbkc.gov.uk/foodhygieneandstandards
©foodforum.org.uk
2002. All rights reserved
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